Absolutely! When you book directly with us through this website, you are guaranteed the best online rate, breakfast and taxes included.

We remind you that if you make your reservation through Booking, Expedia, Hotels.com or other online travel agencies, their published rates do not include taxes and are slightly higher than booking directly with us.

Whatever your choice, please don't forget to read all the details very carefully when you receive your confirmation.

If you booked through our website (www.xtilu.com) we will charge you for the total of the first night to guarantee your reservation.

If you are going to make your reservation through any other online platform, you should carefully review the corresponding policies as they are different from ours.

We are sorry, but we have a strict policy of receiving only people over 15 years of age; since our hotel does not have services for children under this age.

Unfortunately we do not have our own parking, since we are a small hotel in the historic center of the city. However, we have some very close recommended parking lots, where you can pay a pension to have your vehicle safe.

Nearest parking – (100 mts from the hotel) *View on Google Maps

• Check-in from 3:00 p.m.
• Check-out before 12:00 p.m.

Our front desk staff can help you schedule this additional service with our trusted private transportation providers; who have bilingual operators and appropriate vehicles to make your journey comfortable, clean and safe.

You will also find a taxi service in passenger vans inside the Oaxaca airport, but your trip will be shared with other passengers and many times this can delay your arrival at the hotel, since they will leave each passenger in different areas of the city and sometimes you may be the one who will be waiting to the end of the journey.

Inside the airport you can also find car rental, but please consider that we do not have our own parking and you will have to cover additional costs for pension in parking lots near the hotel.

Of course! We are right in the Historic Center, just 5 blocks from the city's main square and tourist pedestrian corridors, where you will find everything you need for your stay; restaurants, mezcalerías, markets, galleries, museums, libraries, craft shops, textiles, and endless other gastronomic options that our reception will recommend upon arrival. We are also very close to all the banks and ATMs you need (BANAMEX, SANTANDER, BBVA, SCOTIABANK, HSBC, BANORTE).

Absolutely. Our front desk staff will provide you with all the information to rent a vehicle according to your preferences. All our providers have trained bilingual drivers who are available to take any tour in and out of the city.

It will be a pleasure! Everything depends on the availability of our rooms, we only ask you to book well in advance.

To quote accurately, please send us all the details, preferences, number of people and how many nights of lodging you need to this email reservaciones@xtilu.com

Our CHANGE / CANCELLATION policy is up to eight (8) days before the date of arrival in high season and for low season it is up to 48 hours before in order to not generate charges for direct reservations made by phone or email.

In case the reservation has been made by an online travel agency such as Booking, Expedia, Hotels.com or through the website (www.xtilu.com), use the policies announced there.

Of course! You can always pay with any of these options to charge your credit or debit card. You can also make bank transfers and cash deposits.

We are sorry, but at the moment we do not have pet accommodation available. We are very sorry for any inconvenience this may cause you.